Telemedicine & Virtual Mental Health Services

About Telemedicine & Virtual Mental Health Services

 

Community-based youth-serving organizations that support the educational, social, emotional, and physical development of Indiana youth (ages five to 18) may be eligible for access to no-cost telemedicine and virtual mental health services provided by First Stop Health. 

Telemedicine and virtual mental health services are provided by First Stop Health and include the following: 

  • Confidential diagnosis and treatment via phone and video. Prescriptions provided by a doctor when appropriate.
  • Solution-focused mental health services for issues like anxiety, stress, depression, grief, marital & family challenges, workplace issues, and alcohol & drug dependencies.
  • No cost to enrolled youth workers and up to seven members of their immediate household for the use of services.
  • Youth workers and families can connect with board-certified doctors and schedule appointments with licensed counselors in all 50 states within minutes of a request 24/7.

Telemedicine & Virtual Mental Health Services FAQs

Who does the Telemedicine & Virtual Mental Health Services project serve?

Indiana youth-serving organizations and youth development professionals employed with community-based organizations supporting the educational, social, emotional, and physical development of Indiana youth ages five to 18. This includes all paid full- and part-time employees 18 years or older. It does not include volunteers,  subcontractors or employees under the age of 18.

Can multi-service agencies participate in the project?

An organization is eligible if 75 percent of services are youth and family related. All employees of eligible organizations can be enrolled regardless of role. Organizations that do not meet that threshold will be evaluated on an individual basis. Organizations are not eligible to participate if less than 25 percent of services are youth and family related.

Can employees living outside of Indiana enroll in services?

Yes, non-Indiana residents are eligible to enroll if they are providing services to Indiana youth.

Can multi-state organizations participate in the project?

Yes, but only employees who are providing services to Indiana youth are eligible to participate.

Can organizations enroll if we currently provide healthcare benefits to our employees?

Yes, services are designed to supplement existing healthcare benefits and provide options for part-time employees. Organizations cannot terminate their current health insurance and replace it with this option.

Who will I speak to when using the telemedicine and virtual mental health services?

First Stop Health provides access to board certified doctors licensed in all 50 states and licensed, experienced counselors with masters-level degrees or higher.

What types of virtual mental health services are provided?

First Stop Health provides short-term counseling for issues including (but not limited to) anxiety, depression, grief, stress, relationship issues, and substance abuse. There is no limit to the number of sessions for members if clinically appropriate, and the average counseling services range between 2-5 sessions to address each issue. The virtual mental health services are not intended to act as a substitute for long-term counseling and are not meant to treat more complex or chronic conditions such as bi-polar disease, schizophrenia, and chronic depression.

Still Have Questions About Telemedicine and Virtual Mental Health Services?

 

Check out the videos below for an overview of First Stop Health services AND download the full Frequently Asked Questions PDF on the right.

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