Telemedicine & Virtual Mental Health Services
Telemedicine & Virtual Mental Health Services FAQs
Indiana youth-serving organizations and youth development professionals employed with community-based organizations supporting the educational, social, emotional, and physical development of Indiana youth ages five to 18. This includes all paid full- and part-time employees 18 years or older. It does not include volunteers, subcontractors or employees under the age of 18.
An organization is eligible if 75 percent of services are youth and family related. All employees of eligible organizations can be enrolled regardless of role. Organizations that do not meet that threshold will be evaluated on an individual basis. Organizations are not eligible to participate if less than 25 percent of services are youth and family related.
Yes, non-Indiana residents are eligible to enroll if they are providing services to Indiana youth.
Yes, but only employees who are providing services to Indiana youth are eligible to participate.
Yes, services are designed to supplement existing healthcare benefits and provide options for part-time employees. Organizations cannot terminate their current health insurance and replace it with this option.
First Stop Health provides access to board certified doctors licensed in all 50 states and licensed, experienced counselors with masters-level degrees or higher.
First Stop Health provides short-term counseling for issues including (but not limited to) anxiety, depression, grief, stress, relationship issues, and substance abuse. There is no limit to the number of sessions for members if clinically appropriate, and the average counseling services range between 2-5 sessions to address each issue. The virtual mental health services are not intended to act as a substitute for long-term counseling and are not meant to treat more complex or chronic conditions such as bi-polar disease, schizophrenia, and chronic depression.